Refund policy
🔄 Refund Policy (Digital Products)
Thank you for purchasing from our store. Please read our refund policy carefully before making a purchase.
📌 No Refund Policy
Due to the nature of digital products, all sales are final and non-refundable.
Once a product has been delivered or accessed, we cannot offer refunds, exchanges, or cancellations.
⚠️ Exceptions (If Applicable)
We may offer a refund only under the following conditions:
- You did not receive the product within the promised delivery time (1–2 hours)
- The product is completely defective or inaccessible
- You were charged multiple times for the same product
In such cases, you must contact us within 24 hours of purchase.
📩 How to Request Support
If you face any issues, please contact us with the following details:
- Order number
- Email used during purchase
- Description of the issue
📧 Email: your@email.com
⏱ Response Time: Within 24 hours
🚫 Non-Refundable Situations
Refunds will not be provided if:
- You changed your mind after purchase
- You do not understand how to use the product
- You entered the wrong email address at checkout
- You failed to read the product description
🔐 Customer Responsibility
Customers are responsible for:
- Providing correct information at checkout
- Reviewing product details before purchasing
- Ensuring compatibility (if applicable)
💡 Fair Use Policy
We reserve the right to refuse refunds in cases of abuse, fraud, or repeated refund requests.
✅ Agreement
By purchasing from our store, you agree to this refund policy.